Fees

We are committed to providing services that honour your investment and help you reach your goals in a timely manner.

While every situation is different, as a general guide, we recommend that clients budget for between four and six sessions of counselling. 

Counselling Fee Changes
 

As of May 1, 2021, we will be changing our fees as follows:

  • Individual Therapy (50 mins): $125

  • Couples Therapy (50 mins): $140

  • Family Counselling (75 mins, includes therapy and parent consult): $140 

Our rates have been carefully considered through the comparison of other service providers, professional level of the counselling being offered, and the desire to provide counselling to as many clients as possible. Any fees not covered through health benefits are tax deductible.

We recognize that finances can be a barrier to counselling and remain committed

to helping connect people to low-cost options in the Niagara Region.

If you have extended health benefits through an insurance plan, it may cover counselling services under "Psychotherapist" or "Registered Social Worker".  

 

Prior to your first session, it is your responsibility to contact your insurance provider to confirm that you have coverage for our services. It is helpful to ask your provider (a) what mental health professionals your plan covers (i.e. Registered Psychotherapist or Registered Social Worker) and (b) the amount of your coverage (i.e. dollar amount per session/per year). If your insurer covers our services, you can provide our receipt to your insurance company and they will partially or fully reimburse you, depending on your particular benefit plan. NOTE: You are responsible for fees not covered by your insurer - we cannot provide a refund if you discover after your appointment that your benefits don't provide coverage, so please ensure that you understand the type and amount of your coverage before your first session.


Depending on the therapist and type of counselling (individual or couples) our normal rates for each 50 minute counselling session are $125 to $140 per session. Specific fees are listed on each therapist's booking page.

Payment for services is made at the end of each session. We accept cash and credit cards.

Most insurers provide full or partial coverage for Psychotherapists and Social Workers including:

 

  • OTIP

  • Sun Life

  • Great West Life

  • Green Shield 

  • Standard Life

  • Empire Life

  • Cooperators

  • Manulife 

We are also providers for Victim Services Niagara, the Criminal Compensation Board, WSIB, Health Canada and Veterans Affairs. Call us at (905) 321-0550 if you have any questions about fees or your benefit plan.

Please note our booking and cancellation policy:

 

  • Your appointment time is reserved just for you. If this is your first session with us, we require a valid credit card number at the time of your booking to secure your appointment. 

  • Your credit card will not be charged until the day of your appointment; if you prefer to pay by cash at the time of your appointment, you can do so. 

  • Your credit card number will be stored in a secure credit card vault hosted by Square and is heavily encrypted, and will be used only to hold future sessions and for processing payment for follow-up appointments. 

  • Cancellation Policy: A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another client. As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice or miss their appointment will be charged the full appointment amount.

  • Appointments can be booked online using the button below or by phone at 905-321-0550.