Appointments are available Monday to Friday.
PLEASE NOTE: Ruth offers phone and video sessions only.​
Appointments are available Monday to Friday.
PLEASE NOTE: Ruth offers phone and video sessions only.​
Therapy Fees and Coverage
We’re committed to balancing quality care and reasonable rates for Niagara residents. Our fees reflect the training and experience of our therapists, and we also offer reduced-rate options through our graduate intern program.
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Many extended health plans cover sessions with a Registered Psychotherapist or Social Worker.
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Questions? Call or text us at 905-321-0550
Counselling Rates
We know cost matters when you’re deciding to begin therapy. Therapy is an investment in your health and well-being, but it should also feel manageable, and so we are committed to working with you to help you get the help you need.
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Most extended health insurance plans cover counselling with a Registered Psychotherapist (RP) or Registered Social Worker (RSW). We’ll provide receipts you can submit for reimbursement and are happy to help you confirm your coverage before you begin. Some benefit plans also provide direct billing
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If you’re exploring therapy for the first time or managing a tighter budget, we also offer reduced-rate sessions through our graduate intern program. Interns are Master’s-level students completing their clinical training under the direct supervision of experienced therapists on our team.
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​​As a general guide, many clients find that four to eight sessions help them make meaningful progress, though the number of sessions depends on your goals and situation. You’re always in control of how long you continue therapy.
Standard Counselling Fees:
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Individuals: $150–$180
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Couples: $180–$220
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Families: $180
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Graduate Intern Counselling Fees:
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Individuals: $50–$90
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Couples: $80–$110
Please note our booking and cancellation policy:
​Your appointment time is reserved just for you. A valid credit card is required at booking to secure your spot, but it will not be charged until the day of your appointment. You may also choose to pay by cash at the time of your session.
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We require 24 hours’ notice to cancel or reschedule.
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Cancellations with less than 24 hours’ notice—or missed appointments—will be charged the full session fee. Therapists are paid per session, and short-notice cancellations make it difficult to offer that time to someone else.
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You’ll receive an email reminder 48 hours before your session and a text reminder 24 hours before. Each confirmation email includes a cancellation link you can use anytime. You can also call or text 905-321-0550 to cancel.
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We understand emergencies and illness can happen. If that’s the case, please let us know—we’re always willing to discuss exceptions. If unexpected conflicts arise, consider switching to a phone or video session to keep your time protected.​
Frequently Asked Questions
Q. How much does therapy cost?
A. Fees depend on the type of service and therapist. Individual sessions range from $150–$180, couples sessions from $180–$220, and family sessions are $180. Through our internship program, sessions range from $50–$110.
Q. Are counselling sessions covered by insurance?
A. Most extended health insurance plans cover counselling with a Registered Psychotherapist (RP) or Registered Social Worker (RSW). If you’re seeking therapy in Niagara or the surrounding region, check your plan under “psychotherapy” or “social work” to confirm eligibility. Before your first session, contact your provider to ask:
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What mental health professionals are covered (Psychotherapist or Social Worker)?
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How much coverage you have per session or per year?
If your plan covers our services, you can submit your receipt for partial or full reimbursement, depending on your plan.
Q. Which insurance providers cover your services?
A. Most major insurers offer coverage for mental health counselling provided by psychotherapists and social workers, including Telus Health, Sun Life, Manulife, Green Shield, OTIP, Great West Life, Empire Life, Standard Life, and Cooperators. We are also approved providers for Victim Services Niagara, the Criminal Compensation Board, WSIB, Health Canada, and Veterans Affairs.
Q. How do I pay for therapy sessions?
Except for direct billing arrangements, payment is made at the end of each session by credit card, debit or cash. A valid credit card is required when booking to hold your appointment but is not charged until the day of your session (unless a late cancellation applies).
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Q. Are intern sessions covered by insurance?
A. Coverage for graduate intern sessions varies. Some insurance plans reimburse sessions when the intern works under the supervision of a Registered Psychotherapist or Social Worker, while others do not. Our Client Care Team can help you confirm this before booking.
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Q. Do you offer direct billing for therapy sessions?
A. Yes, in some cases. Certain extended health insurance plans allow direct billing for counselling with a Registered Psychotherapist or Social Worker. Availability depends on your insurer. We also provide direct billing for Victim Services Niagara, the Criminal Compensation Board, WSIB, Health Canada, and Veterans Affairs. If your plan supports direct billing, we’ll process the claim after your session so you only pay any remaining balance. If your provider doesn’t allow direct billing, we’ll give you a receipt for reimbursement.
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Q. Who should I contact if I have questions about coverage or billing?
A. You can call or text our Client Care Team at 905-321-0550 for help understanding your insurance coverage or payment options. We’ll walk you through the details before your first session.
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Q. Do you offer a sliding scale for therapy?
A. We don’t offer a traditional sliding scale, but we do provide flexible, reduced-rate counselling through our graduate intern program. Our Master’s-level interns offer therapy at a lower cost while completing their clinical training under the supervision of experienced therapists on our team.
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Q. How long are sessions?
A. Most individual and couples sessions are 50 minutes long, while family sessions are usually 60 minutes long.
